Q. How does the Online CPR and First Aid Certification Course work for different learning speeds?
The course lets you learn at your own pace. You can start, stop, and return to lessons whenever you want. This way, you can fit the learning into your schedule and take your time to understand everything.
Q. Why is this online course better than in-person classes?
With the online course, you can study anytime, anywhere. It includes videos, quizzes, and real-life examples to make learning easier and more engaging, offering convenience and flexibility compared to traditional in-person classes.
Q. Do I need any medical knowledge to take the Online CPR and First Aid Certification Course?
No, you don’t need any medical experience. The course is designed for beginners and explains everything in simple terms, so you can confidently learn CPR and first aid, even if you're starting from scratch.
Q. How is the exam done in the Online CPR and First Aid Certification Course?
The exam is online and includes multiple-choice and true/false questions. You can retake it as many times as needed. Once you pass, you will get your certificate immediately by email, which you can print.
Q. What support can I get if I have trouble with the course?
If you face any challenges, you can easily get help. There’s support from instructors, and you can reach out by email or through the course platform for quick answers to your questions.
Q. When will I receive the wallet card?
You need to complete the course you have enrolled in for. Next, you must score at least 75% marks in each test or quiz of that score. After that, within 5-7 business days, you shall receive the certificate at your registered email address.
Q. Is the AHCA course certificate printable?
Yes, each certificate will be easily printable once you Verify & Download the same.
Q. What is the validity of the course (s) by AHCA?
The certification of AHCA courses is for two years. However, the Bloodborne Pathogens certificate is valid for one year.
Q. I didn’t receive the certificate. What to do now?
If you didn’t receive the certificate in your email address inbox folder, it might be in the spam folder or blocked by your browser’s security. Otherwise, you can click
Verify & Download to download the digital wallet card.
Contact us here if you are yet to receive the certificate after following the above steps.
Q. Where will I get the course material to prepare for exams?
You will have an online ID as you register. All the course material, including important topics, will be available in your learner’s ID to prepare for the exam after completing the course. However, the resources will be available to you only for 60 days after the initial date of purchase. So, you need to attempt the online exam within this period.
Q. What happens if I fail the online exam?
You need at least a 75% score to get the certificate. And there is no limitation on attempting the exam. If you fail once, reapply multiple times to pass the test and receive the certificate.
Q. Do I have to attempt the exam after enrolling in the course (s)?
Yes, giving a test after completing the course is mandatory. You are eligible for a certificate of the enrolled course only after you score 75% or more on the test. Don’t worry if you don’t pass the CPR training test the first time, you can retake the test multiple times until you pass.
Q. Where do I get the results?
Your results will be highlighted in your ID after completing the course exam.
Q. What are different acceptable modes of payment while I register for AHCA online course?
We accept all nationally accepted credit cards, debit cards, and payment gateways like PayPal.
Q. Can I avail group discounts on AHCA’s online certification courses?
Yes. We provide group and corporate discounts on various combo and individual courses for you and your team or friends to get certified. The group discounts are available for 5+ members wanting to learn a course together. Call on 1-888-277-7865 for customizable quotes and support for corporate and group discounts.
Q. What is the registration process for enrolling in AHCA online certification courses?
You can
click here to start and complete your registration. Fill out the form and enter a discount code if you have any. Additionally, you can
click here to Certify as a Guest. Once you set up an ID, you can enter your account either from
Customer Login or
Group Login.
Q. I lost my certificate/wallet card. How to get a replacement now?
We know that you have worked super hard to complete the course. It is tough to complete it again with tighter work schedules. That is why you can
apply for replacement cards here. Otherwise, contact our customer service center at 1.888.277.7865. The cost of the replacement card is $4.99 only. The card will be shipped to your address as soon as the payment is received.